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I go back and forth on this. They are humans after all, and have good and bad days. However, if you have more bad days than good, and it's obvious that you are not a "people person," then you really shouldn't be the one behind the counter.
Far too many record store clerks are smug bastards, and everyone has a few stories about being treated rudely by one of them at one time or another. I hate when they assume you know nothing when it becomes obvious within a short time that your own knowledge dwarfs theirs. There is a skill to being the person behind the counter; getting to know the tastes of regular customers and being able to give them informed tips on new music, new artists, or new releases by familiar artists regardless of one's own tastes.
If I get the smug treatment more often than the "peer treatment," I shop elsewhere.
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